My dad only ever rings me for one of three reasons:
- He’s can’t get hold of mum and is wondering if she’s at my house
- He’s enquiring about what I’m planning on having for lunch in case he wants in
- He has a technical issue with anything that has a power button
Of his three possible reasons for calling, it’s the last on that list that I dread the most. Today I received a call from Dad that went a little something like this:
Hi Janey, I’m trying to scan something to email. How do I do that?
Um… I’m not sure Dad, I’d probably have to be there to figure it out. Do you have a…
BEEP BEEP BEEP
Dad? Hello, Dad are you there?
No reply. I hang up and call him back.
Hey Dad, what happened there?
Okay, well nevermind. So do you have a scanning programme installed on your computer? Because you probably need one of those to make the scanner and computer talk to each other.
I guess so – I’ve done it before, it’s just that I’ve forgotten how I did it. I’m pressing the ‘scan to email’ button, is that right?
That sounds like it could be right – so you’ve opened up the programme and found that button?
I pressed it on the scanner
Right. You usually operate the scanner through the computer, that way you know the two devices are communicating. So you need to find the scanning programme on your computer.
So I press it in my email?
No. You know how you have little pictures that you click on to get to Word, Excel, your email and the internet?
Well there should be one for your scanner too
What’s it called?
I don’t know Dad, it depends on what programme you have
What programme do I have?
I don’t know Dad
So what am I looking for?
Good question. Something with the word ‘scan’ or ‘scanner’ would be a start
Oh here it is, Windows Fax and Scan… okay, I will just use this
Do you know what you’re doing?
I’ll read the instructions here and it will tell me. I’ll call you back if it doesn’t work
Okay, good luck, bye Dad
The phone hasn’t rung since, so that’s a good sign. Could it be I actually helped my father figure out how to scan a document over the phone? If so then we’re making great progress, because usually our phone calls of this nature end with me saying “Dad I’ll have to have a look next time I’m over”
I guess if this music industry stuff falls over I could get into teaching septuagenerians how to use their computers. That doesn’t sound frustrating at all.
PS: Joel, if you’re reading this and having a laugh at my expense, bear in mind that you’re off to help your Baba set up his first ever computer tomorrow. So there.